Remote Data Entry Associate (Remote)

Full Job Description

Remote Data Entry Associate

Working remote, from home.

In this role you will be responsible for:
? Scrubbing, Researching/validating, Data entry and of provider contract records.
? Updating status in the customer systems.
? Researching and installing healthcare provider contracts, including verification of provider information, contract accuracy, and database loading.
? Retrieves and enters data from computer/web-based systems, files and other documents.
? Analyzes information collected to identify potential problems and discrepancies.
? Ensuring accurate and timely completion of transactions to meet or exceed client SLA's (Service Level Agreements).
? Applying Healthcare and Insurance domain knowledge, theoretical concepts, etc. to undertake problem solving.
? Identifying and resolving both routine and non-routine problems or escalation to more proficient team members.
? Monitoring of e-mail box and sending responses to inquiries.

Required Skills for this role include:
? 1+ year(s) of experience in a role that required a focus on quality including attention to detail, accuracy, and accountability for your work.
? 1+ year(s) of experience in a professional/office related environment (i.e. office support, data entry, clerical, customer service) that required you to work regularly scheduled shifts.
? 1+ year(s) of experience using a computer with Windows applications that required you to use a keyboard, navigate multiple screens and computer systems, and learn new software tools.
? An education level of at least a high school diploma or GED.

Preferences:
? Ability to communicate (oral/written) effectively in a professional/office setting.
? Effective troubleshooting skills where you can leverage your research, analysis, and problem solving skills.
? Time management skills that require the ability to cope with a complex, changing environment.
? Knowledge of AS400, Windows based systems, Excel Spreadsheets, following SOPs (Standard operating Procedures).
? ** All new hires will be required to successfully complete our training course and demonstrate proficiency of the material.

Required schedule availability for this position is Monday-Friday 8AM-4:30PM. The shift schedule can be changed as per client's requirements.

Job Type: Temporary

Pay: $15.00 - $26.00 per hour

Schedule:
? 8 hour shift
? Monday to Friday

Education:
? High school or equivalent (Preferred)

Experience:
? professional/office related environment: 1 year (Required)
? data entry: 1 year (Required)
? customer service: 1 year (Required)
? AS400: 1 year (Preferred)

Work Location: Remote

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