Remote Customer Service Role - $20/hr | Work from Home

Job Overview

We are seeking a dedicated Customer Experience Specialist to join our esteemed team in a rewarding 6-month contract-to-hire position. Following an initial 3 weeks of comprehensive on-site training in Tampa, Florida, you will enjoy the flexibility of remote work...

Key Responsibilities
? Onboard new customers and respond to account inquiries with professionalism and a welcoming demeanor.
? Ensure seamless communication across various departments to enhance the overall customer experience.
? Address billing inquiries and manage tasks efficiently through our ticketing system.
? Exhibit exceptional care and urgency, exemplifying our unwavering commitment to customer satisfaction.

Required Skills
? Strong customer service orientation and the ability to communicate effectively with both customers and internal teams.
? Proficiency in managing billing inquiries and familiarity with ticketing systems.
? Bilingual in Spanish is advantageous.

Qualifications
? A minimum of 2 years of experience in customer service.
? Prior experience in Fiber/Wireless/Voice Internet Service Provider support is preferred.
? High School Diploma or GED is required.

Career Growth Opportunities

This role offers a unique chance for professional growth within a dynamic, customer-centric team that values dedication and innovation.

Company Culture And Values

Join a reputable organization committed to customer satisfaction and fostering a collaborative work environment that prioritizes employee development and diversity.

Compensation And Benefits
? Competitive pay at $20/hr.
? Opportunities for advancement within a team that is focused on excellence in customer service.

Employment Type: Full-Time

Apply Job!