Fully Remote opportunity for Institutional Account Manager @UK

Institutional Account Manager (UK) Location : UK (Fully Remote) The main objective of this role is to proactively acquire and effectively manage a portfolio of esteemed Institutional and VIP users. As a pivotal point of contact both internally and externally, you will be entrusted with delivering exceptional service and support to our most valued users while driving business growth and fostering... long-term partnerships. In Institutional Coverage you?ll: Develop and apply your insights to identify impactful partnership opportunities for the company and institutional and VIP users. Explore business opportunities and drive the plan for execution. Liaise with internal product partners to facilitate product improvements and to provide great experiences to users. Assist customer service workflows, streamline user management rules, and actively track the status of key institutional users. Build strong relationships with users, decipher product improvement needs, and work cross-functionally to provide solutions. Be an ambassador of the company constantly improving your knowledge of our offering and sharpening your knowledge of best market practices. Requirements : BA/BS degree or equivalent practical experience. 1 year and above working experience in banking, investment, trading, or Crypto experience is a plus. Open to working with users and cross-functional teams from different countries. Strong communication and collaboration skills. Professional in Mandarin speaking and writing will be a plus to deal with Mandarin users and counterparts. Have significant deal experience in tech or financial services. Driven to grow, learn, and have passion in the crypto space. Strong Excel and PowerPoint skills to produce quality presentations and other material for user meetings/pitches. Has to do institutional BD/sales Looking someone from the traditional banking industry, Web3/Crypto industry a big plus

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