Customer Support Representative - Remote (UT Only)
Remote, USA
Full-time
Posted 2025-06-29
Description: ? Here at Gabb Wireless, we pride ourselves on our amazing safe tech products for kids! However, we also pride ourselves on providing world-class customer support for all our incredible customers. ? We are hiring full-time Customer Support Representatives to join our team. We are looking to provide authentic support experiences for our customers. An experience that is quick, helpful, and personable -- we understand that our customers are real people, just like us. ? In this role you will support our customer base in a robust way and handle inquiries regarding (but not limited to) account management, device and network troubleshooting, order support, billing, and more! ? Additionally, you will be responsible for the following items among other tasks? ? Answer incoming calls and provide high-quality support to our customers ? Take ownership of customer issues and follow problems through to resolution ? Work closely with supervisors and shift leads to ensure customer... satisfaction and a productive work environment ? Continually learn about our products and services to enhance your knowledge to better support our customers ? Learn from others and develop yourself as a customer support representative for Gabb Requirements: ? 1 years of experience in a customer support role, preferably for a technology product or service ? Quiet dedicated work-space in your home, free from distractions (please note, you cannot be a primary caregiver during your shifts) ? Exceptional communication skills and the ability to react quickly when speaking with customers ? Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately ? Enthusiastic and can-do attitude that radiates positivity and dedication to each customer ? Previous experience with Calabrio, Gladly, Maestro, or other call center software preferred Benefits: ? Hourly rate: $16 per hour ? Quarterly performance-based bonus potential ? Workplace flexibility: Choose if you want to work between our Lehi Office, or from home after graduating from training ? Company provided laptop and equipment ? Shifts Available: Monday - Friday 10:30 am - 7 pm or Tuesday - Saturday 7 am - 3:30 pm ? Eligible for medical, dental, and vision insurance benefits ? We offer a 401(k) retirement savings plan ? Generous Paid Time Off and Unpaid Time Off
Similar Remote Jobs
Customer Support Representative - Remote (UT Only)
Posted on: 16-07-2024 18:46
Customer Support Specialist
Posted on: 16-07-2024 18:46
CVS content moderator jobs (Data Entry, Entry Level) $70-80$/Year
Posted on: 16-07-2024 18:46
CVS Part Time remote Careers (Remote Data Entry Jobs)
Posted on: 16-07-2024 18:46
Data Analyst
Posted on: 16-07-2024 18:46
Data Analyst - Remote
Posted on: 16-07-2024 18:46
Data Analyst -- Remote | WFH
Posted on: 16-07-2024 18:46
Data Analyst (Catalog Analyst)
Posted on: 16-07-2024 18:46
Data Analyst(REMOTE)
Posted on: 16-07-2024 18:46
Data Analyst, VCO
Posted on: 16-07-2024 18:46
Amazon Work From Home No Experience, Work From Home Packing...
Posted on: 16-07-2024 18:39
Job Title: Remote School Psychologist Supporting Students in South Bend, Indiana
Posted on: 24-01-2025 04:51
Virtual Assistant for E-commerce and Marketing Support
Posted on: 11-11-2024 03:51
Online Chat Customer Support Roles - Flexible Jobs Paying $25-$35 Per Hour
Posted on: 31-01-2025 10:02
Cloud Software Engineer
Posted on: 27-02-2025 00:00
Tele Chat / Live Chat Support Agent - Remote / Office
Posted on: 23-09-2024 00:00
Sales Development Representative | DoorDash | Remote (USA)
Posted on: 27-02-2025 00:00
Customer Service Advisor
Posted on: 19-11-2024 06:06
Warehouse Package Handler/Sorter
Posted on: 15-11-2024 04:55
REMOTE Referral Coordiantor
Posted on: 26-12-2024 06:10