Customer Service Representative - Work from Home

Description

Are you passionate about helping others and seeking a role that allows you to work from the comfort of your home? We are looking for a friendly and motivated individual to join our team as a Remote Customer Service Representative. In this position, you will play a key role in providing outstanding customer support, handling both inbound and outbound calls, and ensuring a smooth and... satisfying experience for our customers.

Responsibilities
? Answer incoming calls and address customer inquiries with a positive attitude.
? Make outbound calls to follow up on customer requests and provide additional support.
? Share information about our products and services to help customers make informed decisions.
? Resolve any customer complaints or issues with patience and efficiency.
? Record all interactions and updates in our CRM system to maintain accurate records.
? Strive to meet or exceed performance goals and targets to ensure high-quality service.

Requirements
? A high school diploma or equivalent.
? Previous experience in a customer service role is preferred.
? Excellent verbal and written communication skills.
? Ability to multitask and stay organized in a dynamic environment.
? Proficiency in Microsoft Office and CRM software.
? Strong problem-solving abilities and a proactive approach.
? Capability to work independently while also being a collaborative team member.

Benefits
? Competitive salary.
? Flexible work schedule to suit your lifestyle.
? Opportunities for professional growth and career advancement.
? The convenience of working from home.

If you?re excited about providing exceptional service and working in a supportive and flexible environment, we'd love to hear from you!

Employment Type: Full-Time

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