Customer Service Liaison

We are seeking highly motivated and enthusiastic individuals to join our team at Aulani, A Disney Resort and Spa. As a customer-centric organization, we pride ourselves on delivering exceptional guest experiences that leave a lasting impression.

Our focus is on creating magic for our guests by ensuring the highest standards of service excellence. We strive to exceed expectations in every interaction, whether it's through our friendly front desk staff, bell services, or behind-the-scenes teams working tirelessly to ensure seamless operations.

As a valued member of our team, you will have the opportunity to work in a fast-paced and dynamic environment where no two days are ever the same. You will be part of a collaborative team that shares a passion for providing outstanding service and making magic happen for our guests.

At Aulani, A Disney Resort and Spa, we offer a range of exciting roles within our Front Office department, including Full Time Bell/Valet Services, Full Time Front Desk Agent (English & Japanese Speaking), Full Time PBX Phone Operator, and Full Time VIP Coordinator. If you're passionate about delivering exceptional guest experiences and are looking for a challenging and rewarding role, we encourage you to explore these opportunities further.

As a condition of employment, full-time roles require full availability seven days per week, including early morning, late nights, weekends, and holidays. This allows us to provide consistent and reliable service to our guests throughout their stay.

To apply for these exciting opportunities, please submit your application through our online portal. Please note that select benefits may be provided as part of the compensation package, dependent on the level and position offered.

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