Customer Service **$21/hr + up to $1700 a month in incentives** - HYBRID WORK FROM HOME **$1000 Sign on Bonus after 30 Days* **

Employer Industry: Home Services

Why consider this job opportunity:
• Salary starting at $21+/hour
• $1,000 sign-on bonus after 30 days of employment
• Medical and dental benefits with the option of 100% employer-paid premiums after 60 days
• 401(k) plan with generous employer match after the first 6 months
• Paid time off and provided uniforms
• Opportunities for paid training and career development in a supportive team environment

What to Expect (Job Responsibilities):
• Maintain standard call volume as outlined in Key Performance Indicators (KPIs)
• Engage in outbound calling when inbound call volume is low to maximize opportunities
• Assist in achieving company and department KPIs
• Participate in training and utilize tools and resources for professional growth
• Address customer concerns effectively, involving management as necessary

What is Required (Qualifications):
• Previous customer service experience in a call center environment preferred
• Experience with common office hardware and software, including Microsoft Office products
• Ability to multitask and manage priorities in a fast-paced environment
• Strong problem-solving skills and dependability
• Excellent communication skills, both verbal and written

How to Stand Out (Preferred Qualifications):
• Experience in a customer service role within the home services industry
• Demonstrated ability to advocate for customers and the employer
• Familiarity with key performance metrics and their importance in a call center setting
• A positive attitude and willingness to help others
• Commitment to continuous self-improvement and professional development

#HomeServices #CustomerService #CareerDevelopment #TeamEnvironment #JobOpportunity

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