Chat Support Advisor
As a Chat Support Advisor at Concentrix, you will be responsible for providing exceptional customer service and technical support through online chat platforms. You will assist customers with inquiries, troubleshoot technical issues, and ensure a seamless experience for all users.
Responsibilities: ?Engage with customers via chat to address their queries, concerns, and technical issues. ?Provide accurate and timely solutions to customer inquiries while maintaining a professional and courteous demeanor. ?Utilize troubleshooting techniques to resolve technical problems related to software, applications, and digital services. ?Document customer interactions and accurately log all relevant information in the company's system. ?Collaborate with other team members and departments to escalate complex issues and ensure timely resolution. ?Stay updated on product knowledge and industry trends to better assist customers and enhance the overall customer experience.
Requirements: ?Excellent written communication skills with a strong command of the English language. ?Prior experience in customer service, technical support, or a related field is preferred but not required. ?Ability to multitask and prioritize tasks effectively in a fast-paced environment. ?Proficiency in using computer software and navigating digital platforms. ?Strong problem-solving skills and attention to detail.
Similar Remote Jobs
Chat Support Advisor
Posted on: 16-11-2024 19:13
Remote Vacation Planner
Posted on: 16-11-2024 19:13
Delta careers remote
Posted on: 16-11-2024 19:13
Remote Data Entry
Posted on: 16-11-2024 19:13
Virtual Tour Intern
Posted on: 16-11-2024 19:13
Online Booking Assistant
Posted on: 16-11-2024 19:13
Dasher (Delivery Driver)
Posted on: 16-11-2024 19:13
Customer Service Advisor
Posted on: 16-11-2024 19:13
Office Manager, Mumbai
Posted on: 16-11-2024 19:13
Completing Online Offers
Posted on: 16-11-2024 19:13
Entry level remote jobs no experience
Posted on: 29-08-2024 00:00
Customer Service Representative for High-End Coffee Machines - Work Remote
Posted on: 27-02-2025 00:00
Corporate Counsel, Employment Law
Posted on: 19-11-2024 06:06
Retail Associate, SEAS - El Paso
Posted on: 29-11-2024 08:27
Delta Airlines Remote Jobs Customer Service Agent (Remote) - Apply Now
Posted on: 01-07-2024 16:52
Walmart Remote Jobs (Customer Service Rep) ? Apply Today
Posted on: 26-09-2024 00:00
Appa Health - Peer Mentor for Diverse Teens (Remote)
Posted on: 16-07-2024 19:00
Associate Enrollment Eligibility Representative - National Remote
Posted on: 23-11-2024 06:30
Customer Service Representative (Email Support)
Posted on: 16-09-2024 00:00
United Airlines Flight Attendant Entry Level Full-Time $22 per Hour
Posted on: 12-09-2024 00:00