3rd Shift Remote Call Center Customer Service Representative

At CDS we pride ourselves on delivering exceptional customer experiences. As a 3rd shift remote Call Center Customer Service Representative, you will be the voice of our company, providing top-notch support and assistance to our valued callers in ensuring customer satisfaction every step of the way. Our call center is open 7 days a week and the candidate must be available to work a 5 day schedule... from 8:00 pm - 5:00 am or 11:00 pm to 8:00 am.

What We Offer:
? Competitive hourly wages.
? Comprehensive training program to ensure you have the skills and knowledge needed to succeed.
? A supportive team environment.
? Employee benefits package which includes 401k Plan, vacation, holidays and more.

What We're Looking For:

Successful candidates must live in Florida, Indiana, North Carolina, Ohio, or South Carolina only and possess their own computer equipment identified below to ensure compatibility with CDS' software applications:
? Laptop or desktop computer
? Two monitors to allow for easy switching between multiple open apps
? Windows 10/11 Pro (not Home or Home S Mode).
? Processor - Intel Core i5, i7, etc. Celeron processors are not recommended.
? 8GB Memory / RAM.
? Hard Drive Size - Minimum 128GB.
? Wired Ethernet connection - wireless connections via WiFi, no Hotspot or 5G.
? Internet Speed - Wired internet speed from internet provider needs to be 100 mbps
? Chromebooks and Macs are not acceptable or compatible.

Your skills:
? Excellent communication skills, both verbal and written
? Strong problem-solving abilities and a customer-centric mindset
? Ability to thrive in a fast-paced, dynamic environment
? Previous call center customer service experience
? High school diploma or equivalent

Apply today and take the first step towards an exciting career opportunity with CDS at [email protected]

Apply Job!