Job Type: Full Time Hours: Days After hours as needed Salary: $136,000-$190,000 K Yearly DOE CAN + Commissions and bonuses About AnswerNet AnswerNet is the brand name for the AnswerNet family of companies, including AnswerNet , Inc., New AnswerNet Inc., Cerida Investment Corp., TPV.com, and Ansercomm, to name a few. Together with our affiliates, AnswerNet operates more than 20 contact centers within the continental United States and Canada. We provide a vast range of services to optimize telephone answering services, appointment setting and confirmation, customer support, third-party verification, sales, lead qualification, market research, and a host of other contact management solutions. In all, AnswerNet has more than 10,000 satisfied clients, and we process over 125 million interactions per year. Summary of Position: The Director of Strategic Sales is a senior leader responsible for driving growth in complex, high-value revenue segments across multiple verticals. This role provides hands-on leadership to a team of seasoned sales executives, ensures forecast accuracy, develops vertical-specific strategies, and collaborates cross-functionally to convert large opportunities into long-term partnerships. Responsibilities: Leadership & Strategy • Lead and mentor a team of Strategic Sales Executives across multiple verticals • Translate division goals into actionable sales plans with clear targets and timelines • Champion a performance culture through coaching, structured accountability, and pipeline discipline • Oversee recruitment, coaching, and development of the Strategic Sales team to maintain high standards and succession readiness Revenue & Pipeline Ownership • Own the delivery of monthly revenue and pipeline growth targets for Strategic Sales • Maintain high forecasting accuracy through CRM enforcement and data reviews • Oversee opportunity prioritization and resource alignment across verticals Sales Process Excellence • Implement and enforce structured consultative sales processes and use of tools • Guide RFP collaboration, pricing strategy, and proposal positioning with internal teams • Drive opportunity qualification, stage progression, and close plan discipline Cross-Functional Collaboration • Partner with Demand Generation, RFP, and Revenue Enablement teams to ensure sales-readiness and lead quality • Engage Operations and Finance early for resource planning on strategic pursuits • Influence product packaging and value proposition alignment through customer insights • Collaborate with customer success and operations to ensure seamless onboarding and measurable client outcomes Market Presence & Partnerships • Represent AnswerNet at key industry events, trade shows, and networking functions to expand market reach and reinforce positioning • Build and deepen strategic partnerships, driving co-marketing, joint solutions, and referral business Reporting & Performance Deliver monthly reporting on pipeline health, win/loss performance, and vertical trends • Monitor team KPIs (win rate, sales cycle, average deal value) and address performance gaps • Lead quarterly business reviews with the executive team and sales leadership Required Education / Certifications/ Experience: • 8+ years of sales leadership experience, with a minimum of 5 years in the Contact Center and BPO industry • Proven success managing quota-carrying sales teams and driving double-digit growth • Demonstrated experience closing complex, high-value deals with enterprise or institutional clients • Strong analytical skills and fluency with CRM tools (SugarCRM experience preferred) • Executive presence, strategic mindset, and ability to build trust and influence cross-functionally • Comfortable in a high-accountability, fast-moving environment • Proven ability to coach, develop, and retain high-performing sales talent Performance KPIs (Monthly/Quarterly Focus): • Revenue Closed per Function Pipeline Value & Coverage Ratios by Vertical • Forecast Accuracy • Team Win Rates and Sales Cycle Time • Team CRM Compliance and Pipeline Hygiene • Qualitative: Coaching Delivery, Cross-Department Alignment, Strategic Pursuit Planning Originally posted on Himalayas