Healthcare Customer Service Representative - Remote - UMA Grads Only

Remote, USA Full-time Posted 2025-07-03

About the position

The Healthcare Customer Service Representative role at Teleperformance USA is a remote position designed for recent UMA graduates. The primary purpose of this role is to field customer inquiries and provide innovative solutions to various questions, issues, and concerns related to healthcare services. Representatives will engage with customers through multiple communication channels, ensuring a high level of service and support while contributing to a collaborative team environment.

Responsibilities
? Connect with customers via phone/email/chat/social media to resolve their questions or concerns
,
? Calmly attempt to resolve and de-escalate any issues
,
? Escalate interactions when necessary and appropriate
,
? Respond to requests for assistance and/or possible processing payments
,
? Track all call related information for auditing and reporting purposes
,
? Provide feedback on call issues
,
? Upsell if required

Requirements
? Ability to work remotely in a virtual team environment
,
? 6 months Customer service experience preferred
,
? Over 18 years of age
,
? Ability to type 25 wpm
,
? High School Graduate or GED
,
? Comfort with desktop computer system
,
? Proven oral & written communication skills
,
? Logical problem-solving skills
,
? Ability to navigate Windows operating systems
,
? Organization and work prioritization skills

Nice-to-haves

Benefits
? Paid Training
,
? Competitive Wages
,
? Full Benefits (Medical, Dental, Vision, 401k and more)
,
? Paid Time Off
,
? Employee wellness and engagement programs

Apply for the Job

Healthcare Customer Service Representative - Remote - UMA Grads Only

Similar Remote Jobs

Healthcare Customer Service Representative - Remote - UMA Grads Only

Remote Amazon Data Entry Jobs - No Experience - Part-Time

(Online Remote Job)Virtual assistant jobs for teens ? No Experience

Online Amazon Jobs Work From Home job ? Part Time

Tier I Entry Level Helpdesk Support Remote / Telecommute Jobs

Home-Based Chat Support Representative ? Immediate Start, No Experience Required

Work From Home Jobs For Teens ? Part Time Jobs

UPS Data Entry jobs From Home ? [Entry Level/No Experience]

Part Time Remote Walmart Data Entry Job ? Express Interest

American express remote jobs | American express Live Chat Jobs

Delivery Driver - Earn Extra Cash

Part-time Teleradiologist | Minimum 32 hours/month | Flexible Schedule

Local Freight Driver

Remote Special Education Job - Ohio

Data Entry Specialist – Remote

Regional Vice President, Sales - East

(Online Data Entry Job) CVS Remote Jobs $75000/Yearly

Walmart Remote Opinion Sharing and Data Entry Job Opportunity ? Apply Now

Dashers - Sign Up and Start Earning

Remote Sales (No Experience Needed)