Entry Level Help Desk : Remote
Job DescriptionJob Description
100% Remote: Equipment Provided. 4 month Contract to hire! Paid Training.
Top Skills' Details
1. Windows Operating Systems
2. Call Center- Customer Service
3. Troubleshoot connection issues
Job Description
Provide world-class customer support within a 24x7x365 environment. Answer inbound calls, chats and emails in a professional manner that adheres to company and departmental policies. Assist customers in diagnosing and resolving voice, data, video and connectivity issues and answer questions that ensure an optimal customer experience.
Primary Responsibilities
? Answer inbound technical support phone calls, chats and emails.
? Consult with customers and provide additional solution in the form of up-selling products and services.
? Troubleshoot voice, data, video and connection issues for customers.
? Identify, troubleshoot and assist customers with voice, data, video and connection issues.
? Answer customer service related questions
? Track and record each phone call and provide a detailed description of the call
? Provide backup assistance for other Technical Support Representatives
Flexible schedule prefered. Bonuses available and possibility for raise after 4 months.
Similar Remote Jobs
Entry Level Help Desk : Remote
Posted on: 12-12-2024 19:15
Sales Representative (Remote + 100% Commission)
Posted on: 12-12-2024 19:15
Senior Test Automation Engineer with JavaScript
Posted on: 12-12-2024 19:15
Work From Home Customer Service Assistant
Posted on: 12-12-2024 19:15
Motor Vehicle Title Clerk - Part-Time
Posted on: 12-12-2024 19:15
Title Examiner - US Based Remote
Posted on: 12-12-2024 19:15
Sales Support Specialist (Work From Home)
Posted on: 12-12-2024 19:15
Live Chat Support Agent - Remote
Posted on: 12-12-2024 19:15
Data Entry Clerk Typing Fully Remote
Posted on: 12-12-2024 19:15
Customer Service ( Remote work )
Posted on: 12-12-2024 19:15
Inbound Contact Center Agent (U.S. Remote)
Posted on: 02-10-2024 00:00
Work From Home Amex @privatejobspune ( Customer Experience...
Posted on: 16-07-2024 18:48
Pharmacy Technician, Refill Services (Central Time-zone only) - Remote
Posted on: 27-02-2025 00:00
Client Success Manager (Remote - North America & Canada)
Posted on: 31-01-2025 10:01
Costco.Remote Job ? MySmartPros
Posted on: 27-02-2025 00:00
Senior Technical Product Manager
Posted on: 16-11-2024 00:00
Sr Manager, Software Development Engineering
Posted on: 02-12-2024 03:11
CVS Remote Jobs (Data Entry) No Experiencee Needed ? Vacancy Global
Posted on: 31-01-2025 10:03
College Coach (Spring 2025)
Posted on: 23-02-2025 00:00
Remote Customer Service Specialist 1
Posted on: 25-11-2024 05:19