**Experienced Work from Home Inbound Customer Service Representative – Seasonal Part-Time Opportunity**

At arenaflex, we're dedicated to providing exceptional customer experiences that exceed our clients' expectations. As a Work from Home Inbound Customer Service Representative, you'll play a vital role in maintaining positive customer relations by addressing product-related concerns, taking orders, verifying information, tracking packages, and answering customer questions. If you're looking for a flexible part-time job that fits your schedule, we invite you to join our supportive team that values your time and effort. **About arenaflex** arenaflex is a customer-centric business that supports warehousing, information technology, and contact centers. As an affiliate company of Colony Brands, Inc., one of North America's largest, multi-channel direct-marketing companies, we're committed to generously supporting the communities we work in and offering many benefits and programs that support the well-being of our employees. **Job Summary** We're seeking experienced and enthusiastic individuals to join our team as Work from Home Inbound Customer Service Representatives. As a seasonal part-time employee, you'll have the opportunity to work from the comfort of your own home, provided that your computer meets our minimum technical requirements. Our flexible schedules, paid training, and employee discounts make this an ideal role for those looking to earn extra cash before the holidays or as a seasonal second job. **Key Responsibilities** As a Work from Home Inbound Customer Service Representative, you'll be responsible for: * Maintaining positive customer relations by addressing product-related concerns, taking orders, verifying information, tracking packages, and answering customer questions * Navigating through multiple systems and entering information using your keyboard, including function keys, while speaking with customers on the phone * Providing exceptional customer service and resolving issues in a timely and professional manner * Meeting or exceeding performance metrics and sales targets * Collaborating with colleagues to achieve team goals and objectives **Preferred Qualifications** * 1-2 years of experience in customer service or a related field * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and adapt to changing situations * Strong problem-solving and conflict resolution skills * Proficiency in Microsoft Office and other software applications * High school diploma or equivalent required; associate's or bachelor's degree preferred **Essential Qualifications** * 18 years or older * Living in Alabama, Arkansas, Florida, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin * Ability to work from home with a reliable computer and high-speed internet connection * Ability to meet the minimum technical requirements (see below) * High school diploma or equivalent required **Minimum Computer Requirements** * A PC or Laptop with: + Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD 2.1GHZ or higher OR INTEL 1.8GHZ or higher, OR INTEL 1.7GHZ or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer + 4GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 4.0 MBPS + Internet Upload Speed: 2.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Preferred Computer Requirements** * A PC or Laptop with: + Current and supported MS Windows 10 or 11 Operating System (No Mac, Vista, Chromebook, or XP) + Processor: AMD Ryzen 2nd Generation or newer OR INTEL i-series 8th Generation or newer with 4 or more cores and must be 2018 or newer + 8GB RAM or installed memory + 10GB of Free Hard Disk Space * Dedicated High Speed Internet: + Internet Download Speed: 10.0 MBPS + Internet Upload Speed: 5.0 MBPS + Wired Internet with a cable connection (Dial-up, Wi-Fi, Hotspots, and Satellite are not allowed) **Training Requirements** * 1st Shift Training: 2 weeks (M-F), 8:30am-3:30pm * 2nd Shift Training: 2 weeks (M-F), 5:00pm-11:00pm * Weekend Training: 3 weekends (Sa-Su), 8:00am-4:00pm **Benefits and Perks** * Performance Based Pay/Incentives: We provide job performance pay and incentive-based pay for the majority of our Temporary/Part-Time roles * Shift Premium pay for 2nd, 3rd, and Weekend shifts * Holiday Pay for employees returning for their fifth consecutive season * Safety and Attendance Incentives * Employee Discounts: Our employee sales program offers employee discounts on items ordered from our catalogs and selected Outlet Store. Discounts range from 45% to 50% off. * Employee Mini Stores: Discounted product offered at our multiple Employee Only Stores * Flexible Work Schedules **How to Apply** If you're a motivated and customer-focused individual looking for a seasonal part-time opportunity, we invite you to apply online at [insert link]. Please ensure you enter a valid email address that you check regularly, as most communication throughout the hiring process will be conducted via email. You can expect emails from [email protected] and [email protected]. To prevent these emails from ending up in your junk/spam folders, we ask that you set your email filter to unblock, whitelist, or accept emails from these addresses. **Join our team at arenaflex and start your journey today!** Apply for this job