**Experienced Part-Time Remote Associate – Administrative Support & Customer Service Specialist**

Are you a highly motivated and organized individual with exceptional communication skills, looking for a part-time opportunity to work from the comfort of your home? Aetna, a leading health insurance provider, is seeking a dedicated and detail-oriented Part-Time Remote Associate to join our team. As a key member of our remote workforce, you will play a vital role in supporting the seamless operation of our business, providing exceptional customer service, and contributing to the success of our organization. **About Aetna** Aetna, a subsidiary of CVS Health, is a renowned leader in the healthcare industry, committed to helping people achieve better health and well-being. With a rich history spanning decades, Aetna has been at the forefront of delivering innovative healthcare solutions and improving the quality of life for millions of individuals and families. Our mission is to build a healthier world, and we are seeking like-minded individuals to join our team. **Job Responsibilities** As a Part-Time Remote Associate at Aetna, you will be responsible for performing a variety of tasks that contribute to the efficient operation of our business. Your primary duties will include: * **Administrative Support:** + Assist in day-to-day administrative tasks, ensuring efficient workflow. + Manage and organize electronic files and documentation. + Provide administrative support to team members and other departments as needed. * **Communication:** + Maintain effective communication with team members and other departments. + Respond to emails and inquiries promptly and professionally. + Collaborate with colleagues to resolve issues and improve communication. * **Data Entry:** + Accurately input and update information in databases and spreadsheets. + Ensure data accuracy and completeness. * **Customer Service:** + Provide excellent customer service by addressing inquiries and resolving issues. + Respond to customer complaints and concerns in a professional and timely manner. + Collaborate with colleagues to resolve complex customer issues. **Skills and Qualifications** To excel in this role, you should possess the following skills: * **Communication Skills:** + Clear and concise verbal and written communication. + Ability to communicate effectively with diverse groups, including customers, team members, and other departments. * **Organizational Skills:** + Ability to manage tasks efficiently and prioritize workload. + Strong attention to detail and ability to maintain accurate records. * **Tech-Savvy:** + Proficient in using various computer applications and software, including Microsoft Office and Google Suite. + Familiarity with database management systems and data entry software. * **Adaptability:** + Ability to adapt to changing work environments and priorities. + Flexibility to work in a fast-paced environment with multiple deadlines. **Essential Qualifications** * High school diploma or equivalent required; associate's or bachelor's degree preferred. * 1-2 years of experience in administrative support, customer service, or a related field. * Excellent communication and organizational skills. * Proficient in using computer applications and software, including Microsoft Office and Google Suite. * Ability to work in a remote environment with minimal supervision. **Preferred Qualifications** * Experience working in a healthcare or insurance industry. * Familiarity with database management systems and data entry software. * Certification in customer service or a related field. * Bilingual or multilingual skills. **Career Growth Opportunities and Learning Benefits** As a Part-Time Remote Associate at Aetna, you will have opportunities to: * Develop your skills and knowledge in administrative support, customer service, and data entry. * Collaborate with colleagues to resolve complex issues and improve processes. * Participate in training and development programs to enhance your skills and career prospects. * Contribute to the success of our organization and make a meaningful impact on the lives of our customers. **Work Environment and Company Culture** Aetna is committed to creating an inclusive environment for all employees, where diversity and inclusion are valued and respected. Our remote workforce is supported by a range of tools and resources, including virtual collaboration platforms, online training programs, and regular check-ins with colleagues and managers. **Compensation, Perks, and Benefits** As a Part-Time Remote Associate at Aetna, you will receive a competitive salary and benefits package, including: * Competitive hourly rate. * Opportunities for career growth and advancement. * Comprehensive benefits package, including health insurance, retirement savings, and paid time off. * Flexible work arrangements, including remote work options. * Access to training and development programs to enhance your skills and career prospects. **How to Apply** If you are enthusiastic about contributing to a dynamic team and meet the qualifications outlined above, we encourage you to apply. Visit the Aetna Careers page here to submit your application. **Equal Opportunity Employer** Aetna is an equal opportunity employer and values diversity in its workforce. We are committed to creating an inclusive environment for all employees and welcome applications from diverse candidates. **Take the Next Step** Are you ready for this challenge? Apply now and let's discuss how you can become a vital part of our success story. Apply for this job