**Experienced Customer Service Representative – Hybrid Work Opportunity with KellyConnect**
Are you a customer service professional looking for a new challenge that offers a perfect blend of work-life balance and career growth opportunities? Do you thrive in fast-paced environments and enjoy helping others resolve issues? If so, we invite you to explore this exciting opportunity as a Customer Service Representative with KellyConnect, a leading provider of workforce solutions. **About KellyConnect** At KellyConnect, we understand the importance of work-life balance and the need for flexibility in today's fast-paced world. That's why we're committed to providing our employees with a hybrid work solution that offers the best of both worlds. Our team of experienced professionals is dedicated to helping our clients achieve their goals, and we're now seeking a talented Customer Service Representative to join our team. **Schedule and Compensation Details** As a Customer Service Representative with KellyConnect, you'll enjoy a competitive pay rate of $26 per hour, plus a range of benefits and perks that will enhance your overall well-being. Our hybrid work solution offers the flexibility to work from home and in our office, with a schedule that includes: * Office Rotation: Tuesday/Thursday and every other Friday * Work from Home Rotation: Monday/Wednesday and every other Friday **Why Join KellyConnect?** We're more than just a company – we're a community of professionals who are passionate about helping others. As a Customer Service Representative with KellyConnect, you'll enjoy: * Medical and dental benefits to support your physical and mental well-being * Opportunities to gain valuable experience and develop your skills * A positive and supportive work environment that fosters collaboration and growth * Paid training to ensure you have the skills and knowledge to succeed in your role **Responsibilities** As a Customer Service Representative with KellyConnect, your typical day will involve: * Processing product complaints through various communication channels, including phone, email, and chat * Maintaining a positive experience while investigating complaints in a timely and courteous manner * Accurately updating databases with pertinent details and product information * Escalating issues based on severity to appropriate levels as needed * Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints **Qualifications** We're looking for a talented Customer Service Representative who possesses: * A high school diploma or equivalent * At least 6 months of customer service experience * Strong problem-solving and organizational skills * Ability to work in a fast-paced environment * Ability to work a hybrid work schedule comprised of weekly office and remote requirements **What's Next?** If you're excited about this opportunity and believe you have the skills and experience to succeed as a Customer Service Representative with KellyConnect, we invite you to apply. Our recruitment process is designed to be efficient and effective, with the following steps: * Application: Submit your application, including your resume and a cover letter * Screening: Our team will review your application and conduct a screening interview to assess your skills and experience * Interview: If you progress to the next stage, you'll participate in a face-to-face or video interview with a member of our team * Onboarding: If you're successful in your interview, you'll begin our onboarding process, which includes paid training and orientation **Join Our Team Today!** At KellyConnect, we're passionate about helping our employees achieve their career goals and grow professionally. We offer a range of benefits and perks that will enhance your overall well-being, including: * Medical and dental benefits * Paid training and development opportunities * Flexible work arrangements * Recognition and rewards for outstanding performance If you're ready to take your career to the next level and join a dynamic team of professionals, we invite you to apply for this exciting opportunity as a Customer Service Representative with KellyConnect. **Apply Now!** To apply for this role, please click on the link below: Apply Job! For more information about KellyConnect and our current job openings, please visit our website: Browse Jobs Apply for this job